• The “SAP Certified Application Associate – SAP Commerce Cloud Business User” certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business User. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. The scope of SAP Commerce Cloud knowledge in the courses stated within the “Topic Areas” is narrower than the scope of knowledge checked in the certification questions. In addition to the courses stated as covering the topics within “Topic Areas” , as preparation for this certification exam, candidates must also study the SAP Application Lifecycle Framework for Commerce, located at, and the SAP Commerce Cloud 1808 documentation located at: In order to access the sites above, you must be an SAP customer or partner and possess an SAP User ID. Access instructions are available on the respective Help and Wiki sites.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Commerce Management> 12%

Identify standard Commerce Management functionality available in SAP Commerce Cloud: e.g. B2B, SOLR, Subscriptions, Bundling, Entitlements. Describe benefits of multiple search profiles, explain the difference between boosting items and setting up boost rules.

  • SAP ALF for Commerce
  • SAP Commerce Overview
  • Solr Search in Backoffice
  • Managing Facet Search Config.
  • Promotion Engine
  • Managing Coupons
  • Creating & Managing Boost Rules
  • Commerce organization
  • Bundling Module
  • Subscriptions Module
  • Entitlements Module

Product Content Management> 12%

Identify main features of the Backoffice Product cockpit, explain the concept of categorization, different catalog setups and the pros and cons of the type system vs classification. Explain variant products and identify when to use workflows 

  • PCM Overview
  • Backoffice Product Content Mgmt.
  • Workflow & Collaboration Module
  • Working with Catalogs
  • Classification

Web Content Management> 12%

Explain the concept of a CMS, page templates, pages, content slots and components, identify the main features of SmartEdit, its different view modes, Personalization and Customization in SmartEdit 

  • WCMS Module
  • Experience Management Overview
  • Working with Personalization
  • SmartEdit
  • CMS2 Data Model Overview
  • Managing Personalization Config.

Additional Know-How> 12%

Describe the benefits of SAP Commerce Cloud, identify specific accelerators, features of internationalization, GDPR support, mobile and responsive storefronts. Explain the concepts of User Management, Addons, data validation, and other additional know-how .

  • Modeling Product Variants
  • Cronjob Service
  • Impex Scripts
  • AddOn Concept
  • User Management
  • Data Validation
  • Internationalization
  • Consent Management
  • Responsive Storefronts
  • Accelerators Overview
  • SAP Commerce Cloud

Order Management8% – 12%

Identify out-of-the-box features of Order Management, explain SKUs and describe the Order Fulfillment Process. Identify features of the Assisted Service Mode

  • Stock Management Services
  • Order Management Overview
  • Order Management Services
  • Cart & Checkout – Business Guide
  • Fitness Evaluation
  • About ASM

Integrations8% – 12%

Identify steps to prepare a successful integration of SAP Commerce Cloud with 3rd party systems. Identify other C/4HANA solutions that can be integrated with SAP Commerce Cloud. Describe integration scenarios and identify, what data can be integrated with SAP Commerce Cloud

  • Introduction to SAP Integrations
  • SAP Backend Integrations
  • Master Data Management

Business Analyst Principles (Additional Reading)< 8%

Identify key elements of the Application Lifecycle Framework as well as tasks and responsibilities of the Business Analyst role in a project’s lifecycle.

  • SAP Commerce Cloud Application